Home / Refund Policy

Effective Date: [1 April 2024]

At Marriageable India Matrimonial, we strive to provide the best possible services to help you find your ideal life partner. However, we understand there may be situations where you require a refund. This Refund Policy outlines the terms and conditions under which refunds will be processed.

1. General Refund Policy

  • No Refunds for Completed Services
    Due to the nature of our services, no refunds will be issued for services that have already been provided, such as successful profile matching or completed subscription periods.

  • Partial Refunds
    If you decide to cancel your subscription within [specific timeframe, e.g., 7 days] of purchase and have not utilized any premium features, a partial refund may be issued after deducting administrative and processing charges.

  • Free Services
    No refunds are applicable for free or trial services offered by Marriageable India Matrimonial.

2. Cancellation of Subscription

  • Users may cancel their subscription at any time. However, refunds for cancellations are subject to the conditions mentioned above.
  • To initiate cancellation, please contact our support team at [support email] with your registered email ID and subscription details.

3. Eligibility for Refunds

Refunds are only applicable under the following circumstances:

  • Duplicate payments due to a technical error.
  • Failure to provide the agreed-upon services due to issues on our end.

4. Refund Request Process

To request a refund, please follow these steps:

  1. Contact us at [support email/phone number] with your payment receipt and account details.
  2. Provide a detailed explanation of the issue or reason for the refund request.
  3. Refund requests will be reviewed, and you will receive a response within [specific timeframe, e.g., 5-7 business days].

5. Non-Refundable Scenarios

Marriageable India Matrimonial will not process refunds under the following circumstances:

  • User dissatisfaction with the matches or profile suggestions.
  • Misuse of services or violation of our [Terms of Service].
  • Failure to cancel auto-renewal subscriptions before the billing cycle.

6. Refund Processing Time

  • Approved refunds will be processed within [specific timeframe, e.g., 7-10 business days] of approval.
  • Refunds will be credited to the original payment method.

7. Changes to Refund Policy

Marriageable India Matrimonial reserves the right to amend this Refund Policy at any time. Any updates will be reflected on this page.

If you have any questions or concerns about this Refund Policy, please contact us at:
Email: support@marriageableindia.com
Phone: +91 - 9209193369

We appreciate your understanding and cooperation. Thank you for choosing Marriageable India Matrimonial!

google analytic code